Polly review (2026): pricing, response limits, standups and who it fits

Polly is the polling and survey app most Slack workspaces have met at least once, usually because somebody ran a lunch vote with it. Underneath the poll button is an engagement platform: surveys, recurring pulses and eNPS, live Q&A, a suggestion box, trivia, workflows, and a standup feature, on Slack, Microsoft Teams, Zoom and Google Meet. This review covers what it does well, what the free plan's response limit actually buys, how creator licences and monthly response caps shape the bill, what the standup feature is and is not, and the complaints that recur in user reviews. Everything is checked against Polly's own pricing pages and help centre as of September 9, 2026.

Full disclosure: we make asyncmate, a standup bot with free polls and anonymous surveys, and we have a Polly alternative page that does the pricing arithmetic. This article is the review, not the pitch. Where Polly is the better pick, we say so.

Polly in one paragraph

Polly posts a poll or survey into a Slack channel or DM, collects answers in place, shows a live tally, and closes on a schedule with results posted back to the channel or the web dashboard. Around that it runs multi-question surveys with nine question types, recurring pulse checks and eNPS, live Q&A with upvoting for all-hands, an anonymous suggestion box, live quizzes, event-based workflows, and an asynchronous standup template. It also runs on Microsoft Teams, Zoom, Google Meet, and inside Google Slides and PowerPoint, with an API and webhooks on the Enterprise plan. The company says it serves 200,000 or more companies and lists Stripe, Twitch, Okta, Verizon, Expedia and Zendesk. Reviews are good: 4.6 out of 5 on Capterra from 91 reviews, with ease of use at 4.6 and value at 4.4, and a G2 Momentum Leader badge by Polly's own count.

What Polly does well

The poll itself. Creating a polly takes seconds from the message box or the shortcut menu, the tally updates live in the message, and results can be shared, closed, reminded or deleted from the same place. Reviewers repeatedly praise how little it interrupts work; you never leave the channel.

Survey depth. Nine question types, templates for pulse, eNPS, onboarding and retros, recurrence on paid plans, delivery by DM or channel, and an anonymous mode on Pro and up. For a people team that wants a structured survey program inside Slack, Polly is the most complete of the chat-native tools, which is why it leads our Slack survey app comparison on depth.

Q&A for all-hands. Questions with upvoting, anonymous submission, and moderation, in Slack, Teams or a Zoom meeting. It is the feature that gets Polly into companies that never wanted a poll app.

Platforms. Slack and Microsoft Teams are both first-class, priced separately, and the Zoom and Google Meet apps bring the same polls into live meetings. Few competitors match the spread.

Billing basis. Polly bills the people who create pollys, not the people who answer them. By the help centre, "only creators who are utilizing premium features while creating a polly need a license, respondents do not need to be on a paid plan". One organiser can survey a 500-person company on a single licence, which is generous in exactly the case per-respondent tools punish.

Polly pricing in 2026, the short version

The Slack plans on polly.ai/slack-pricing are Free, Basic, Pro, Team and Enterprise.

Microsoft Teams is priced on its own page: Free with unlimited responses and 30 days of history, Pro at $19 a month billed $228 a year per licence, and Enterprise on quote.

Three details shape the bill more than the $19 headline.

1. Paid plans are annual. The $19 and $29 are monthly figures billed $228 and $348 up front for the year. There is no month-to-month paid plan on Slack.
2. Two meters run at once. A licence covers one person who creates pollys with premium features; extra creators are extra licences. Separately, every plan below Team caps responses per month: 500 on Basic, 1,000 on Pro. A team where several managers run their own surveys pays for several licences, and a busy workspace can hit the response cap on either.
3. Anonymity is a Pro feature. The survey feature most teams actually need for honest answers starts at $29 a month per licence, not $19.

For the arithmetic at a specific team size, our Polly alternative page compares the models side by side. The rest of this review stays on Polly itself.

The free plan: what 25 responses buy

The free Slack plan allows 25 responses a month with 45 days of results history, no standups, no surveys, no anonymity, no Q&A. By the help centre, people can keep answering a polly that has already gone out even after the cap is reached, but you cannot create another one until the next calendar month.

Twenty-five responses is one poll in a 25-person channel. For a five-person team that votes on lunch once a week it is enough forever; for anyone else it is a demo. The 45-day history means last quarter's results are hidden until you upgrade or start a trial, by Polly's own free-plan FAQ.

Reviewers on Capterra say the same thing in their words: the free version is "too limited" for consistent team feedback and makes it "difficult to fully explore its potential".

Standups in Polly: what the feature is

Standups are a template on paid plans, by the standups guide: "All users on Paid plans." You create one from the dashboard or from the Polly app in Slack, with the three default questions (yesterday, today, blockers), each editable, with optional comments and status choices. It is sent to a channel on weekdays or weekly, closes after a day by default with a reminder after an hour, and posts results into the channel when it closes, with the option of DM delivery or the /polly results command. A newer modal-based flow puts all questions in one view instead of a question-by-question DM exchange, and reminders can now be set in minutes and hours.

What the guide does not describe is timezone delivery per person, an out-of-office state, or any summary of the answers: the results post is the answers. There is no AI digest on any tier, and no AI summary of answers is listed on the Slack pricing page as of September 2026.

Two things follow for a team choosing Polly for standups. First, the response cap counts: a standup generates one response per person per working day by our arithmetic, so 25 people on weekdays is about 550 responses a month, over Basic's 500 and into Pro. Check that with Polly before you buy, but assume it. Second, the price is per creator, so a single lead running a standup for a large team can be cheaper on Polly than on any per-participant bot, ours included, as long as the response cap holds.

Our read: Polly's standup is a recurring survey with standup questions, which is fine for a weekly written update and thin for a daily one. The things a daily standup bot lives on, per-person timezones, snooze and out-of-office, a report that names who is missing, and a summary a lead can read in a minute, are the features Polly's guide does not mention. If that is the job, compare it with a bot built for it; ours is described on the Slack standup bot page.

Where reviewers push back

The reviews are positive overall, so weigh the criticisms in proportion. These recur on Capterra and in the third-party roundups.

• Reporting is basic. "Reporting is fairly basic compared to dedicated survey tools" is the most common line, followed by requests for better export to spreadsheets and deeper filtering. Polly is a collection tool with analytics attached, not an analytics tool.
• The interface after creation. Several reviewers call the UI "clunky and not intuitive" for edits once a polly is live, and for customising beyond the templates.
• Limited depth for complex surveys. Branching, branding and long-form survey design are where reviewers reach for a dedicated survey product instead.
• Anonymity is a setting, not a default. Anonymous responses are switched on per polly, on Pro and above. A team that assumes a survey is anonymous because the app has the feature can be surprised.
• The free plan. See above; the 25-response cap is the most common complaint from small teams.

Nothing here is a deal-breaker for the typical team. They are the points to check against your own situation before you decide.

Who Polly is right for

• Companies that want a feedback program inside Slack or Teams. Surveys, pulses, eNPS and Q&A from one vendor, with a small number of people running them. This is Polly's real product and it is good at it.
• Teams that run all-hands Q&A. Upvoted, anonymous questions in Slack, Teams or Zoom is a feature few competitors have at all.
• One organiser, many respondents. Per-creator billing makes Polly cheap when one licence serves a large audience.
• Meeting-heavy teams. The Zoom and Google Meet apps bring the same polls into live calls.

Who should look elsewhere

• Teams that mainly want a daily standup. Standups start at $19 a month billed annually, cap responses, and post answers without a summary. Bots built for standups do this on a free plan and add a digest; the best standup bots for Slack roundup compares them.
• Teams that poll often on a budget. Twenty-five free responses is one poll. Simple Poll gives 100 responses free, and asyncmate's polls are free at any volume; the Slack poll app comparison covers the options.
• Teams that need anonymity without the Pro tier. Anonymous responses start at $29 a month per licence. Geekbot and Simple Poll include anonymous modes on every tier; asyncmate's anonymous surveys store no names at all on Pro.
• Teams that want month-to-month billing. Every paid Slack plan is billed for the year.
• Teams that want an AI read of the answers. Polly has none.

Polly and asyncmate in sixty seconds

Figures from polly.ai/slack-pricing and our pricing page, September 9, 2026. Polly is a trademark of its owner; asyncmate is not affiliated with Polly.

The verdict

Polly is the best chat-native survey and Q&A platform, and if that is the job, buy it: the poll experience is frictionless, the survey depth is real, per-creator billing is fair to large audiences, and the Q&A feature has no serious rival in Slack. Go in with eyes open about three things: the free plan is a demo, anonymity costs $29 a month per licence, and paid plans are billed for the year. Treat the standup feature as a bonus rather than the reason to buy; it is a recurring survey without the things a daily standup bot is built around. If polls and surveys are the main need, install it. If standups are, the Slack standup bot page shows what a purpose-built one does, and the Polly alternative page does the pricing side by side.

FAQ

Is Polly free? There is a free Slack plan with 25 responses a month and 45 days of history, polls only. Standups, surveys, Q&A and trivia start on Basic at $19 a month billed $228 a year. On Microsoft Teams the free plan has unlimited responses and 30 days of history.

How much does Polly cost? On Slack: Basic $19 a month and Pro $29 a month per creator licence, both billed annually ($228 and $348), Team $249 a month for five licences billed annually, and Enterprise on quote. Response caps are 500 a month on Basic and 1,000 on Pro. On Microsoft Teams, Pro is $19 a month billed $228 a year.

Who needs a Polly licence? Only people who create pollys using premium features. Respondents never need a licence or a paid plan, which is why one organiser can survey a large company on one licence.

Are Polly surveys anonymous? They can be, on Pro and above. Anonymity is switched on per polly rather than by default, so check the setting before sending anything sensitive. Free and Basic plans do not include anonymous responses.

Does Polly do standups? Yes, on paid plans, as a scheduled template sent to a channel with results posted when it closes. There is no per-person timezone delivery, out-of-office handling or summary described in the guide, and no AI on any tier.

Does Polly work with Microsoft Teams? Yes, with its own pricing page: a free plan with unlimited responses and 30 days of history, and Pro at $19 a month per licence billed annually.

Is Polly worth it? For a company that wants surveys, pulses and all-hands Q&A inside Slack or Teams, run by a few people, yes. For a team that wants a daily standup or frequent polls on a small budget, the response caps, annual billing and $29 anonymity tier make a purpose-built standup bot or a free poll app the better fit.